Privacy Policy & Terms of Use

Updated December 2, 2024

We at Bowlus are committed to preserving the privacy of those who visit and interact with the Site. This Privacy Policy outlines the policies on the collection, use, and disclosure of information about you in connection with your use of our products and/or Services, including those offered through our websites, emails, and mobile applications (collectively, the “Service”). The terms “we”, “us”, “our” and “Bowlus” refer to Bowlus, LLC. When you use the Service, you consent to our collection, use, and disclosure of information about you, including information that may be considered personal data, as described in this Privacy Policy.

Information We Collect

We collect and store information from or about you:
• when you directly provide it to us. This happens when you submit your contact information to receive more information about a Bowlus, when you unlock certain features of Bowlus.com or when you otherwise participate in activities we promote that require information about you.
• automatically, when you use and interact with the Service. Automatically collected information includes: your general activity on the Service (e.g., your viewing history and activity, including the date and time the Service was used); identifiers such as an anonymized session identifier; your geographic location. We use this data to provide you with location-based services (such as personalized content). Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings; website traffic volume, frequency of visits, and type and time of transactions you initiate through the Service; information regarding your interaction with email messages (e.g., whether you opened, clicked on, or forwarded an email message); your Internet Protocol (IP) address; the type and settings of the device, operating system, and browser used to access the Service; and other information gathered through cookies and similar technologies, which are discussed further in the fourth section of this Privacy Policy, entitled “Cookies and Similar Technologies”.
• from other sources: Service Providers. We may also receive information about you from our service providers and business partners, including companies that assist with payment processing, analytics, data processing and management (e.g. to measure ad quality and responses to ads, and to display ads that are more likely to be relevant to you) account management, hosting, customer and technical support, and other services which we use to personalize your Service experience.

How We Use Your Information

We use information about you for several general purposes, including to: operate, maintain, and optimize the Service; improve the quality and types of services that we deliver; diagnose problems with and identify any security risks, errors, or needed enhancements to the Service; respond to questions, comments or other requests and provide you with technical support; contact you for feedback or conduct research about Bowlus’ customer base or Service; to provide you with information regarding our products and services; notify you of technical updates or changes in policy; process contests, sweepstakes, or other promotions; understand and analyze how you use our Services and what products and services are most relevant to you. We may provide you with these materials via online social platforms, websites, phone, text/SMS, postal mail, or email, as permitted by applicable law.; collect aggregate statistics about use of the Service; analyze and develop our marketing strategy; and to provide data and analytics to research companies and marketers, as described in this Privacy Policy.

Cookies

By using the Service, you agree to our use of these tracking technologies.

• Cookies are small text files that are placed on your computer by websites that you visit. These text files can be read by these websites and help to identify you when you return to a website. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser. To find out more about cookies, including how to see what cookies have been set and how to block and delete cookies, please visit http://www.aboutcookies.org/.
• Other Technologies: We use cookies and similar technologies (such as pixels tags) for a number of purposes, including to remember preferences, track conversions, conduct marketing and promotional efforts, analyze site traffic and trends, and generally understand the online behaviors and interests of people who interact with our Service.
• We use third-party advertising companies to serve advertisements on our behalf. These companies may use a cookie or an action tag to tailor the advertisements you see on this website and other sites, to track your response to their advertisement, to determine whether advertising has been served and to measure the effectiveness of their advertising.
• We use third-party analytics service providers to assist us in collecting and understanding website usage information. We use information from these services to help us improve our website and the services we provide to our users.
• We may also collect your email address via cookies and pixels on the Website through the use of trusted third-party partners. These partners may also combine your email information with other information they have access to such as a mailing address so that we may serve relevant marketing offers to you via email and direct mail. If you do not want us to collect information about you, please contact [email protected] to opt out.

Sharing

We may share information about you with the following third parties:

• Service providers: We share your personal data as necessary for any third party to provide services associated with the Service, including to provide measurement and analytic services. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent). This does not apply to SMS messaging.
• Advertisers and Third Party Marketing Partners: We share personal data with third party marketing partners for commercial purposes and we allow advertisers and third party marketing partners to collect and use information they need to confirm that their ads are properly served and to measure the success of their campaigns on websites and apps. This does not apply to SMS messaging. These partners may use this information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit other related websites within their networks. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising”. If you prefer that we do not share your personal data with third-party advertising and marketing partners, you may opt-out of such sharing at no cost by following the instructions in Section 8 below.
• Business Partners and Affiliates. We may disclose your personal data to our business partners and affiliates with whom we have contracted to provide you with products or services that may be of interest to you. For example, your personal information may be shared with business partners with whom we jointly offer products and services. This does not apply to SMS messaging. We require our business partners and affiliates to agree in writing to maintain the confidentiality and security of the personal data they obtain on our behalf.
• Others With Your Consent: We may ask for your explicit consent to share certain information with third parties.
We may also share information about you in the following contexts:
• Pursuant to an investigation: We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure (a) is reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the Service; or (c) protects our rights, reputation, property, or that of our users, affiliates, or the public.
• Pursuant to a business transfer: We may share information from or about you with our parent companies, subsidiaries, joint ventures, or other companies under common control, in which case we will require them to honor this Privacy Policy. If another company acquires Bowlus or all or substantially all of our assets, that company will possess the same information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy.
• As Anonymized Data: We frequently aggregate personal data in a way that makes it impracticable to use that data to identify a particular person; we also sometimes maintain individual data records with personal identifiers removed and maintain in a manner in which it is impracticable to relink it to any particular individual. In this Privacy Policy, we refer to such data as “Anonymized Data” and do not consider it to be personal data. We may use Anonymized Data in order to create statistical information regarding the Service and its use, which we may then share with third parties.

Social Media Sharing

Our Service may integrate with social sharing features or other related tools which let you share actions you take on our Service with other apps, sites or media, and vice versa. These features may enable the sharing of information with your friends or the public, depending on the settings you establish with the social sharing site. These features may also collect your IP address and which page you are visiting on our Service, and may set a cookie to enable the feature to function properly. Your interaction with these features are governed by the privacy policy of the relevant social sharing site. Please refer to the privacy policies of those social sharing sites for more information. As stated below, we cannot control Service visitors' and users' use of any such information or content you choose to make available publicly.

Do Not Track Settings

Please note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. The Service does not alter its practices when it receives a “Do Not Track” from a visitor’s browser. For more information, please visit our Cookie Declaration here.

Controlling Your Personal Data

• In order to process your personal data, we rely on your consent or our legitimate interests to process to process your data. You may withdraw your consent or object to the use of our personal data at any time, but you may no longer be able to access the Service. If you wish to withdraw your consent, please contact us at [email protected]. Please note that once we have removed your personal data as described in this Privacy Policy, we may send you a final confirmation email to let you know that such removal process has been completed.
• Other users may be able to identify you, or associate you with your account, if you include personal data in the content you post publicly. We are not responsible for, and this Privacy Policy does not apply to, information you choose to post publicly.
• Please note that the Service may contain links to unaffiliated third-party sites. We suggest you read the privacy policies on or applicable to all such third-party services.
• You can adjust your privacy settings by following the appropriate links on our Service or by contacting us. If you receive an email from us, you can unsubscribe at any time by clicking on the unsubscribe link.
• To control cookies, you can modify your settings in most web browsers to accept or deny cookies or to request your permission each time a site attempts to set a cookie. You can also manually delete previously stored cookies at any time. Please note that cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application users may opt out of certain mobile ads via their device settings.
• The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, or http://www.youronlinechoices.eu/andwww.aboutads.info/choices/.
• Please note that if you choose to block cookies, doing so may impair the Service or prevent certain elements of it from functioning.

Data Retention and Account Termination

We may automatically collect information about you through cookies, pixels or the other tracking technologies described in this Privacy Policy if you revisit the Service after you have requested to remove your personal information. To prevent this, you will need to adjust your browser settings before revisiting the Service.
Please note that we have the right to reject deletion requests that are unduly burdensome or repetitive or that cannot be honored in light of legal obligations or ongoing disputes, or where retention is necessary to enforce our agreements or protect our or another party’s rights, property, safety, or security. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations. The time-period for which we keep information varies according to the information’s use. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we plan to retain it for no longer than is necessary to fulfill a legitimate business need.
We may maintain Anonymized Data after you request the deletion of personal information for analytics purposes.

Children’s Privacy

The Service is not directed to children under 21 and children under 21 are not permitted to use the Service. We do not knowingly collect personal data from children under 21. If you become aware that a child has provided us with personal data without parental consent, please contact us (see “Contact Information”). If we become aware that a child under 21 has provided us with personal data without parental consent, we take steps to remove such information.

Security

We use commercially reasonable efforts to follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect information about you, we cannot guarantee its absolute security.

EEA Users

We strive to be fully compliant with the General Data Protection Regulation (GDPR). We act as the Controller of information that we ask you to provide and information that we automatically collect when you use the Service. EEA users have the right to request access to personal data, as well as to seek to update, delete or correct their personal data. Contact us at [email protected] for additional assistance.

California Residents Privacy Rights

California Civil Code Section § 1798.83 permits California residents that are users of our Service to request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected] This section applies only to Personal Information that we collect online and offline about California residents when we act as a “business” as defined under the California Consumer Privacy Act of 2018 (“CCPA”). For purposes of this section, “Personal Information” has the meaning given in the CCPA but does not include information exempted from the scope of the CCPA. Additionally, this section does not apply to information we collect from you in the course of communicating with you in your capacity as an employee, controlling owner, director, officer or contractor of an organization (i.e., company, partnership, sole proprietorship, non-profit or government agency) in the context of performing due diligence on, or providing or receiving products or services to or from, that organization. Collection, use and disclosure of your Personal Information. We describe the categories and sources of Personal Information we collect above in Section 1; the business/commercial purposes for which we collect Personal Information above in Section 2; the use of cookies and similar technologies in Section 3; and the types of third parties to whom we disclose your Personal Information above in Section 4. These summaries generally describe our practices currently and for period preceding the date on which this Privacy Policy was last updated. California ‘Do Not Sell My Info’ Notice. We work with Google, Facebook and other companies that use information collected from cookies and similar technologies to try to make the ads you see online more relevant to your interests. This is called interest-based advertising. Our use of these services may constitute a “sale” of Personal Information as defined under the CCPA. You can opt-out of the use of your information for interest-based advertising by:

• Browser settings. Blocking third party cookies in your browser settings.
• Privacy browsers/plug-ins. Using privacy browsers or ad-blocking browser plug-ins that let you block advertising trackers.
• Platform settings. Using the opt-out settings offered by some of the advertising companies that we work with.
• Mobile settings. Using your mobile device settings to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.

You will need to apply these opt-out settings on each device from which you wish to opt-out. Not all companies that serve interest-based ads participate in opt-out programs, so even after opting-out, you may still receive some cookies and interest-based ads from other companies. If you opt-out of interest-based advertisements, you will still see advertisements online but they may be less relevant to you. Our sharing of information may also constitute as a “sale” as defined under the CCPA. You may submit a request to opt-out of this information sharing by contacting by sending an email to [email protected] with “Privacy” in the subject line.

Your CCPA rights. As a California resident, you have the following rights as of January 1, 2020: Information. You can request the following information about how we have collected and used your Personal Information during the past 12 months: The categories of Personal Information that we have collected; The categories of sources from which we collected Personal Information; The business or commercial purpose for collecting and/or selling Personal Information; The categories of third parties with whom we share Personal Information; Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information disclosed to each category of third party recipient; Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of third party recipient.
Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.
Deletion. You can ask us to delete the Personal Information that we have collected from you.
Opt-out. You can opt-out of any “sale” of your Personal Information as defined in the CCPA.
Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by the CCPA.

You may submit a request to exercise your right to information, access or deletion by emailing [email protected] with “Privacy” in the subject line. We reserve the right to confirm your California residency to process these requests and will need to confirm your identity. Government-issued identification may be required. You may designate an authorized agent to make a request on your behalf by providing a valid power of attorney or other proof of authority acceptable to us in our reasonable discretion, the requester’s valid government-issued identification, and the authorized agent’s valid government-issued identification. You can submit a request to opt-out of sales of your Personal Information. We cannot process your request if you do not provide us with sufficient information to allow us to understand and respond to it. In certain cases, we may decline your request as permitted by law.

SMS / Text Messages

When you consent to receive SMS (''Text Message'') from us we collect and use your personal identifiers (such as contact information) for the purposes of sending you sales & marketing communications. We will never share your information with any third party, nor will we sell your information. You can unsubscribe from Text Messages by replying with ‘STOP’. If you have any questions about unsubscribing from our messages, please contact us at [email protected].

Intellectual Property Ownership and Use

Please be aware that as you visit and navigate this website your use of our site is subject to applicable laws governing ownership and use of intellectual property, including our trademarks and copyrights. For International Website Users: The bowlus.com Website is hosted in the United States and is intended for and directed to users in the United States. If you are accessing the Website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Website, which is governed by U.S. law, this Privacy Policy, and our Conditions of Use, you are transferring your personal information to the United States and you consent to that transfer.

“Spoofing” and “Phishing”

A common Internet scam is known as “spoofing” or “phishing.” This occurs when you receive an email from what appears to be a legitimate source requesting personal information from you. Please be aware that Bowlus® will NEVER send you an email requesting you to verify credit card, bank information, or any other personal information. If you ever receive an email that appears to be from us requesting such information from you, DO NOT respond to it, and DO NOT click on any links appearing in the email. Instead, please forward an email to us, as we will investigate all instances of possible Internet fraud.

Links

Our site may link to other company sites. When you follow a link for our site, we advise you to check the privacy statements of any site before providing any personally identifiable information.

Trademarks

You may not use any of the Bowlus®/Bowlus/Bowlus®/Endless Highways®/On The Road®/Heritage®/Terra Firma®/Volterra®/Aersolar® trademarks or trade dress without our prior written permission. Trademarks or trade dress include the Bowlus®/Bowlus/Bowlus®/Endless Highways®/On The Road®/Heritage®/Terra Firma®/Volterra®/Aersolar® name and logos, and other graphics, logos, photography, page headers, button icons, scripts, and service names of Bowlus®/Bowlus products, services, and programs. Any other trademarks that appear on our website are the property of their owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.

Copyright

All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations appearing on the website, as well as the software used to create them, are owned by Bowlus® and are protected by U.S. and foreign copyright laws. You may electronically copy and/or print “hard copies” from the website solely for personal, non-commercial purposes related to reserving a Bowlus® on the website. Any other use of any content included on the website, including linking or framing to this website, are strictly prohibited unless you first obtain our prior written consent.

Non-Confidential Information

Except for information necessary to place an order, we do not want you to send to us any confidential or proprietary information through this website. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting it, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

Errors and Inaccuracies

We always try to provide complete, accurate, up-to-date information on our website. Unfortunately, despite those efforts human or technological errors may occur. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.

Disclaimer of Liability

We make no representations or warranties of any kind, whether express or implied, with respect to this website, its content, or the information available on or through it; they are provided “as is,” with all faults. Except as otherwise provided under applicable laws, we will not be liable for any damages whatsoever arising out of or related to the use of this website or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

Modifications To This Policy

We may occasionally update this Privacy Policy. You can see when it was last updated by looking at the effective date at the bottom of this page. If we make any significant changes we'll post them prominently on our website and notify you by other means as required by law. Your continued use of the website after a revision to the Privacy Policy indicates your acceptance and agreement to the current Privacy Policy. We recommend that you periodically review the Privacy Policy to make sure you understand and are up-to-date on how we're keeping your information safe.

Contact Information

If you have any further questions regarding our privacy practices or information about you, please feel free to contact us by email at the following address: [email protected]

Song-Beverly Consumer Warranty Act

Any notice provided to Bowlus pursuant to California Code of Civil Procedure section 871.24(a) shall be sent to the following email address: [email protected].